If you are not 100% satisfied with your online purchase from recoverbrands.com, you can return your order to Recover for a refund or exchange within 30 days of delivery. Products must be in the condition in which you received them, including tags, to be eligible for return/exchange. If you have purchased a Recover product from one of our distributors, please contact them directly for their return policy.
Email support@recoverbrands.com with the order number (found within the order confirmation email) for an RMA/instructions to exchange or return an item. Exchanges are free. Returns will be refunded (minus $5 shipping).
If the order is not shipped back within 30 days of receiving an RMA/instructions from the Recover Support Team, the RMA will be closed and the order will no longer be eligible for a return/exchange.
To further reduce our environmental impact, some of our printed items (including partner merchandise) proudly utilize our “Print-on-Demand” capabilities.
This holistic approach allows us to avoid excess or unused inventory from going to waste. These items are custom-made after the order is placed (compared to a stocked item that we can restock) and are therefore exempt from our standard return/exchange policy. Please check the product description to determine if this exemption is applicable to the item that you are purchasing.
If you have any questions, email us at support@recoverbrands.com and we will respond as soon as possible within normal business hours (9am - 5pm EST on week days)
For questions regarding Wholesale Orders, please contact your Sales Representative directly.
Add this to your cart to participate in our Closed Loop Program. We will send you a 15.5" x 20.5" compostable bag and return label that you can use to send back any old t-shirts. From there, we will recycle the garments back into our supply chain! We'll send you a $10 store credit as thanks!
Please note that there is a limit of one $10 credit per order.
What Can You Send:
How to Send Your Mailer:
Overall rating: 4.5833335 / 5 from 12 reviews.
Review topics: [].
"Love the idea of this, and your apparel, but gave three stars for the Closed Loop mailer because the seams of the bag burst/tore (even before I added the tee shirts) and I had to use packing tape to fortify ALL the seams AND the closure at the top."
"I am glad I found this program!"
"Sysrem is easy to use. But even after combing the website repeatedly I could not figure out if something like a henley shirt with buttons removed by me was OK to recycle. Or how about used cotton fabric or linens? Would love to be able to keep those from the landfill also."
"The closed loop mailer was a great option to recycle my old race tshirts. The mailer was delivered within a few days and the UPS drop off site was convenient to return it. I will order another mailer in the future."
"Really small bag. I was hoping it would be bigger"
"Great idea !!"
"Great way to recycle old T-shirts of which I have way to many."
"Love this program! Need another bag"
"Recently cut up a bunch of tshirts for quilts and didn’t want to just throw the scraps away. Now the scraps are being made into new material instead of going to the landfill!"
"Terrific program!"
